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Med Tech

Our Med Tech Centre of Excellence comprises a specialised team able to uncover user needs through human factors and market research studies, so that our clients can develop safe and effective medical technology and devices with a competitive advantage.

Our Work

Home health infusion unmet needs

Our client’s goal was to understand the workflow and unmet needs for infusion patients and home health nurses in home healthcare across the US.

Originally planned as an in-person study, the pandemic required a virtual approach. We conducted web-TDIs with patients and nurses, followed by virtual observations using GoPro cameras. The web-TDIs provided some of the information we would have gathered during the observations, including the detailed steps each respondent takes while performing the treatment. The GoPro cameras allowed us to gain a perspective of the device set-up and usage process.

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Preparing/administering IV unmet needs

Our client wanted to assess the opportunity for their direct administration device for the infusion of a cancer therapy. With a focus on pharmacists, pharmacy techs and nurses, they first wanted to assess existing unmet needs with the current preparation and administration of their infusion therapy. After assessing the current landscape, they also wanted to present a device prototype for the new delivery method.

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Digital health solution in chronic pain

Our client wanted to assess the digital health (DH) / digital therapeutics (DTx) landscape and determine key unmet needs in chronic pain. Their goal was to find a product to acquire, a company to partner with, or a set of requirements to design against.

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