{"id":987511802,"date":"2025-06-13T09:37:23","date_gmt":"2025-06-13T09:37:23","guid":{"rendered":"https:\/\/branding-science.com\/?p=987511802"},"modified":"2025-06-16T09:38:25","modified_gmt":"2025-06-16T09:38:25","slug":"un-meilleur-retour-sur-investissement-dans-la-medtech","status":"publish","type":"post","link":"https:\/\/branding-science.com\/fr\/un-meilleur-retour-sur-investissement-dans-la-medtech\/","title":{"rendered":"Au-del\u00e0 de l'ensemble des fonctionnalit\u00e9s : Pourquoi la recherche JTBD permet un meilleur retour sur investissement dans le secteur MedTech"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/branding-science.com\/wp-content\/uploads\/2025\/06\/BSC_4026_Beyond-the-feature-set-blog-banner.jpg&#8221; alt=&#8221;BrandFest 25&#8243; title_text=&#8221;BSC_4026_Beyond-the-feature-set-blog-banner&#8221; align=&#8221;center&#8221; admin_label=&#8221;Image&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset1&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>MedTech companies are building better products than ever. The designs are more intuitive. The workflows are better integrated. The features are deeply aligned to what users say they want.<\/p>\n<p>And yet \u2013 adoption still stalls. Differentiation still blurs. And commercial teams still find themselves trying to explain <em>why<\/em> their clearly superior product isn\u2019t gaining traction.<\/p>\n<p>Here\u2019s why: you\u2019re optimizing for features when you should be solving for purpose \u2013 and building your brand around it.<\/p>\n<p><strong>The problem: You\u2019re prioritizing based on preferences, not purpose<\/strong><\/p>\n<p>Most MedTech research today focuses on usability, pricing, feature trade-offs and configuration testing. While these tools are useful, they operate within a narrow band: <em>what users say they like<\/em> and <em>how they interact with the product<\/em> in controlled environments.<\/p>\n<p>But that\u2019s not what drives real-world adoption.<\/p>\n<p>Without understanding why someone is seeking a solution in the first place, what they\u2019re trying to accomplish, what\u2019s at stake emotionally and how they measure success \u2013 you keep polishing the product, but the fundamental \u201cwhy\u201d remains unclear. You get sharper versions of the same tools. Slightly better interfaces. Incremental UX wins. But you don\u2019t get the kind of product experience that earns brand loyalty \u2013 or creates brand distinction in a crowded market.<\/p>\n<p><strong>JTBD: A smarter way to build brands and position MedTech solutions<\/strong><\/p>\n<p>Jobs To Be Done (JTBD) is a framework \u2013 and, more importantly, a research approach \u2013 that identifies what your customers are actually hiring your product to do.<\/p>\n<p>Not what it does. Not what it features. But what <em>problem<\/em> it solves in their real world, and how that problem is defined, prioritized and resolved in context.<\/p>\n<p>This is especially powerful for:<\/p>\n<ul>\n<li><strong>Clinical Decision Support (CDS) tools<\/strong>, where the job might not be \u201csupport a decision,\u201d but <em>provide confidence in the moment of risk<\/em><\/li>\n<li><strong>Software as a Medical Device (SaMD) solutions<\/strong>, where the job may be to <em>empower patient autonomy<\/em> or <em>enable continuity without clinician overload<\/em><\/li>\n<li><strong>Connected diagnostics<\/strong>, where the job might be <em>triage earlier<\/em> or <em>reassure teams under pressure<\/em><\/li>\n<\/ul>\n<p>JTBD research reframes your product from a static tool to a dynamic solution. It helps you define the <strong>core value<\/strong> your brand delivers and how that value shows up in behavior \u2013 not just in a brochure.<\/p>\n<p><strong>What JTBD research looks like<\/strong><\/p>\n<p>JTBD isn\u2019t theoretical. We use it to conduct highly structured, insight-rich studies that reveal the human motivations behind decision-making and adoption. These studies often include:<\/p>\n<ul>\n<li><strong>In-depth interviews<\/strong> that follow the real decision journey across all stakeholders<\/li>\n<li><strong>Behavioral mapping<\/strong> to understand competing options (including non-use)<\/li>\n<li><strong>Emotional context analysis<\/strong> that clarifies what people want to feel, not just what they want to do<\/li>\n<\/ul>\n<p>For example: A client developing a remote monitoring solution was focused on message testing for clinical outcomes; but our JTBD study revealed that what actually drove adoption was <em>reducing nurse burnout<\/em> and <em>minimizing avoidable patient callbacks<\/em>. That insight shifted the focus of their brand story \u2013 from clinical sophistication to operational relief. It shaped the segmentation strategy around staff pain points and redefined the go-to-market plan to prioritize ease, reassurance and team support.<\/p>\n<p>As a result, early adopters saw the product not just as another tool \u2013 but as a solution to a job they urgently needed done.<\/p>\n<p>Engagement increased. Advocacy followed. And the launch gained momentum where it mattered most: in practice.<\/p>\n<p><strong>The ROI: JTBD is a multiplier, not a line item<\/strong><\/p>\n<p>Unlike tactical studies that answer one question, a well-executed JTBD study becomes a strategic foundation.<\/p>\n<p>It informs:<\/p>\n<ul>\n<li>Product design and prioritization<\/li>\n<li>Brand positioning and value proposition development<\/li>\n<li>Commercial segmentation and targeting<\/li>\n<li>Portfolio planning and competitive defense<\/li>\n<\/ul>\n<p>It\u2019s not an added cost \u2013 it\u2019s a smarter investment. One that aligns your product and brand around what matters most to the people you serve.<\/p>\n<p><strong>Why this matters now<\/strong><\/p>\n<p>The MedTech landscape is evolving fast. Products are smarter. Workflows are more complex. And stakeholders \u2013 from frontline clinicians to procurement to IT \u2013 are juggling more than ever.<\/p>\n<p>To break through, you need more than the best product. You need a product that fits a job people are desperate to get done \u2013 and you need to speak to that job clearly, confidently and repeatedly.<\/p>\n<p>That\u2019s what JTBD research delivers.<\/p>\n<p>And it\u2019s the kind of insight that strong MedTech brands are built on.<\/p>\n<p><strong>Let\u2019s talk about what your product is really being hired to do<\/strong><\/p>\n<p>If your research budget is tied up in tweaking features and testing configurations, it might be time to zoom out.<\/p>\n<p>What job is your customer <em>really<\/em> hiring your product to do?<\/p>\n<p>We can help you find the answer \u2013 and build smarter strategies around it.<\/p>\n<p><strong>Get in touch<\/strong><\/p>\n<p>Kerri Lehrhaupt, Director, Branding Science: <a href=\"mailto:kerri.lehrhaupt@branding-science.com\">kerri.lehrhaupt@branding-science.com<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MedTech companies are building better products than ever. The designs are more intuitive. The workflows are better integrated. The features are deeply aligned to what users say they want. And yet \u2013 adoption still stalls. Differentiation still blurs. And commercial teams still find themselves trying to explain why their clearly superior product isn\u2019t gaining traction. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":987511807,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>Here at Branding Science we have been fortunate to assist numerous companies in conducting advisory boards, fostering many insightful discussions with a range of healthcare professionals.<\/p><p>However, these conversations aren\u2019t always a breeze! That\u2019s why we\u2019ve distilled some of our key strategies to ease tension and promote fruitful discussions during ad boards.<\/p><p>In our latest article, we\u2019ve shared our top seven tips to bear in mind if you want to conduct a successful ad board.<\/p><p>To read our thoughts in full, <a href=\"https:\/\/branding-science.com\/\/wp-content\/uploads\/2023\/11\/HCP-meeting-PDF_V1.1.pdf\" target=\"_blank\" rel=\"noopener\">click here<\/a>.<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[18,1],"tags":[],"class_list":["post-987511802","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why JTBD research delivers bigger ROI in MedTech<\/title>\n<meta name=\"description\" content=\"Jobs To Be Done (JTBD) is a framework that identifies what your customers are actually hiring your product to do. Here&#039;s how it works.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/branding-science.com\/fr\/un-meilleur-retour-sur-investissement-dans-la-medtech\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why JTBD research delivers bigger ROI in MedTech\" \/>\n<meta property=\"og:description\" content=\"Jobs To Be Done (JTBD) is a framework that identifies what your customers are actually hiring your product to do. 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